Frequently Asked Questions
Everything you need to know about protecting your device with iFace.
Are iFace cases compatible with wireless charging?
Yes, most iFace cases, including our signature First Class series, are designed to be thin enough to support Qi-standard wireless charging without removing the case.
What makes the First Class case different from standard cases?
The First Class case features a unique curved silhouette that provides a comfortable grip and a dual-layer structure of polycarbonate and TPU for military-grade drop protection.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, while international shipping can take 7-14 business days.
Do you offer a warranty on your cases?
We stand by our quality. iFace offers a 1-year limited warranty against manufacturing defects from the date of purchase. Please keep your receipt for verification.
Can I return my case if I ordered the wrong size?
Absolutely. We accept returns and exchanges for unused items in their original packaging within 30 days of delivery. Please contact our support team to initiate a return.
How do I verify that my iFace product is authentic?
Every genuine iFace product comes with an authentication sticker. You can scan the QR code or enter the serial number on our official website to verify its authenticity.