Returns & Exchanges

At iFace, we want you to love your phone case as much as we do, which is why we offer a 30-day window for returns or exchanges on all items in original condition. If your case doesn't fit your style or device perfectly, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.

• 3.
  Pack and Ship

  Place the iFace case in its original packaging and drop off the parcel at any authorized carrier location within 7 days of receiving your label.

• 4.
  Receive Refund or Exchange

  After our warehouse inspects the returned item, your refund will be processed to your original payment method or your new case will be shipped out within 3-5 business days.